MOON POD
MOON POD - Cosmic Ash is backordered and will ship as soon as it is back in stock.
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HOLIDAY PRICE GUARANTEE: LOWEST PRICE OF THE SEASON.
Description
Description
SAVE 25%, NO CODE NECESSARY.
FAQs
When will my order ship?
You will receive an email notification with tracking information as soon as your package is ready to ship*.
We do not ship packages on Weekends.
If you are pre-ordering a product, please see the delivery date on the respective product page.
Will my pet like Moon Pod?
It's likely that your dog or cat may have found his or her new favorite chair!
What is the inner fill made out of?
Moon Pod is filled with a custom density bead. Moon Pod's inner fill is brand new and will last for years.
We're proud to say that we've partnered with a fully sustainable manufacturer that recycles all of their unused materials from every other type of project they work on into each subsequent project.
What is the returns and refunds policy?
All return requests should be submitted to https://moonpod.loopreturns.com
All returns should be submitted within 14 from the day of delivery. Any return request after 14 days from the day of delivery cannot be considered.
Please do not submit exchange requests through our returns portal. If you have an exchange request due to any reason please email cx@moonpod.co directly. There is no need to submit an exchange request through our returns portal.
If and when a return is authorized, you'll receive step-by-step instructions. We retain the right to deny any return request. If your return is authorized, you will receive further instructions on how to return. Please note, due to the nature of the product and size to ship, all items are subject to a 20% restocking fee. Additional usage or damage fees may apply.
You must obtain an RMA number in order for https://moonpod.loopreturns.com to credit your account.
Returns must be properly and safely packaged to ensure all products arrive in new condition. Returns that are improperly packaged may cause damage to the item. If the item (including the sleeve) is opened or damaged, we will not be able to offer a full credit for your order.
Please note; if you believe your product has arrived to you defective, please email cx@moonpod.co for Replacement information.
What long-term warranty protection do you offer?
We offer 3 and 5 year protection coverage on all products through Mulberry. The warranty coverage will include the following for all Moon Pod products: Stains, rips & tears, burn & heat marks, seam separation, broken zippers & buttons, online claims filing, and 24/7 Mulberry customer support.
What are the dimensions of Moon Pod?
Moon Pod is an amorphous shape, thus, its dimensions will vary. However, the approximate dimensions are about 50-56 inches x 20-24 inches x 20-24 inches. As you sit on the product and it widens, the products gets shorter.
Additionally, when you lay in Moon Pod it conforms to your body, making a crescent shape. This shape allows Moon Pod to hold much more surface area than it's standalone dimensions.